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NOTE: All times are US Eastern Daylight Time (EDT) or Eastern Standard Time (EST), the time zone for Boston/New York/Washington DC. Current time in Boston.

Document Processes with Excel!  
Do you wish there were a simpler way for process experts to document their processes? If so, attend Document Processes with Excel! to learn how process owners can enter data into an Excel Spreadsheet using TaskMap Capture for Excel. Then a process specialist can create and maintain process maps directly from the spreadsheets, thereby publishing TaskMaps that are always up-to-date.

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  My firm would like a private session (min. of 5)
Can anyone document processes?  
One of the most difficult challenges for many organizations is to understand and explain how work is accomplished. Further, there are no standards and very little common vocabulary for documenting and describing work processes. Attend this seminar and learn how to simplify your processes today.

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  2nd April at 10:00AM ET
  4th April at 12:00PM ET
  My firm would like a private session (min of 5)
 
ITIL Best Practice TaskMaps  
Harvard Computing Group's ITIL Best Practice seminars are back! These one-hour sessions demonstrate how our ITIL best practice TaskMaps can jumpstart or enhance your ITIL service management projects.

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  March 27th at 1:00 PM ET
  April 4th at 12:00PM ET
  My firm would like a private session (min. of 5)